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Frequently Asked Questions
Q1: What materials are the roller balls made of?
A1: Our roller balls are made of high-quality stainless steel, ensuring smooth application and durability for essential oils and cosmetic products.
Q2: Can I get free samples before placing a bulk order?
A2: Yes, we provide samples free of charge. However, the customer is responsible for the delivery costs. Sample preparation usually takes 5-7 days.
Q3: What color options are available for the glass bottles?
A3: We offer standard colors such as Clear, Amber, Green, Blue, and Black. We also accept customization for specific colors to match your brand.
Q4: What is the lead time for a large production run?
A4: For quantities between 10,000 and 50,000 pieces, the lead time is approximately 20 days. Bulk production over 100,000 pieces is subject to negotiation.
Q5: How are the bottles packaged for international shipping?
A5: We use professional export packaging including shrink bags, carton dividers, and pallets to ensure the glass products remain safe during transport.
Q6: What is the minimum order quantity (MOQ)?
A6: If we have the items in stock, the MOQ is 10,000 pieces. For custom orders or logo printing, please consult with our team for specific requirements.